Having a D-Link EAGLE PRO AI WiFi 6 AX1500 Mesh Range Extender at home means you have access to seamless internet across all corners. But, if you are having trouble accessing the same through it, you can always follow some troubleshooting steps to help resolve the same. This blog will walk you through the steps to resolve the D-Link EAGLE PRO AI WiFi 6 AX1500 Mesh Range Extender not working issue in no time.
Troubleshooting D-Link AX1500 WiFi 6 Range Extender Issues
Outdated Firmware Issues
If the D-Link EAGLE PRO AI WiFi 6 AX1500 Mesh Range Extender not working issue interrupts your progress, you can always check for firmware updates. Here are some simple steps to follow if you find that your device firmware is outdated. Before you begin, ensure that you have an internet connection. Now, follow these steps to update the firmware of your extender:
- Firstly type http://dlinkap.local into the address bar of the web browser.
- Then click on the Login button and enter the Administrator password.
- Next, click on the “Management” tab at the top right and choose “Upgrade” from the drop-down menu.
- Click on the “Check for new Firmware” button in the Firmware Information section of the next window.
- After reading the details, your device will scan for the latest firmware versions.
- The firmware file can also be manually updated. First, download the firmware file from D-Link’s tech support website. After that, go to the “Upgrade” window and click the “Select File button in the Upgrade Manually section.
- Select the.bin firmware file you have downloaded. Click the “Upload button. The extender will automatically restart once the firmware update is completed. Once the device reboots, log in again to your device.
Extender Wi-Fi Password Issues
It can be a problem for your work if you forget your password. It can slow down your work pace and may also prevent you from accessing the network on new devices. Here’s what to do if you forget the password for your range extender:
- Open your web browser and type in dlinkap.local into the address bar.
- In the box shown, enter the administrator password. Click the “Login button.
- Click on the icon that displays the name of your extender model. Below the network map, the settings and passwords for each band will appear.
Keep the same password for future reference. After logging in to the Dlink extender, click the “Settings” button.
- Choose “Extended Wi-Fi”, and you will see the editable fields to your D-Link extender.
- Note down the password details you want to use in the respective fields.
D-Link Login Page Issues
There can be two reasons why you are unable to access the D-Link extender login page. Either you do not have internet access or you are not connected with the D-Link extender network. If your D-Link EAGLE PRO AI WiFi 6 AX1500 Mesh Range Extender not working, you must ensure that you are connected to D-Link’s local network. You can follow these steps if you are already connected to the D-Link local network.
- You might have cached the page. Clear the browser history and caches. Alternatively, you might try accessing the website using a different browser.
- Instead of using the web address dlinkap.local, log in with the default IP address (192.168.0.50). An Ethernet cable can be used to connect your device directly to the computer system.
- Power cycle your device.
- To eliminate the possibility of your antivirus programs blocking the website, disable the firewall and other antivirus programs on your computer.
Performing A Factory RESET
You can always restart your device if D-Link EAGLE PRO AI WiFi 6 AX1500 Mesh Range Extender not working. If the problem persists, you can always perform a factory reset. Here are some steps you can follow:
Hard RESET
Hard RESET, as the name implies, is a method of resetting your device using the button on the side or rear. Follow these steps to do the same.
- Find the RESET button located on the side panel. Press and hold it with a thin object.
- For approximately 10 seconds, press the button until the LED on your front panel begins blinking.
- Hold down the RESET button, and the extender will reboot to its factory default settings.
Continue the setup process using the Dlink WiFi extender setup wizard.